Privacy Policy

(1)Collection of Personal Data

We value your privacy and the information you consent to provide in regards to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts. Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS and (or) email.

In order to provide you with the personalized recommended products, efficient customer service, and timely news notification, we record some information you’ve given previously from your visit to our site and your registration and browsing of our site. 

Including your name, e-mail address, gender, device information, your billing and shipping address information, phone number, address, language preference, merchandise category preferences.

At CK hair, we respect and take the protection for your personal information very seriously. We ensure that your privacy is protected when using our services. Once we receive your data transmission, we have technical and organizational measures in place to help protect your data from loss, manipulation, unauthorized access, and etc. 

(2)Use of Personal Data

We obtain Personal Information that you provide to us voluntarily and process it for the following purposes:

To complete transactions with you;

To be able to contact you in the event of any problem with the billing address of your payment;

To communicate with you the latest market trend and enable you to participate in promotions if you have ever subscribed;

To know your needs and preferences and recommend personalized products;

To develop, enhance, market and provide products and services to meet your needs;

To improve our services and respond to requests or complaints.

By initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, even if your mobile number is registered on any state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase.

If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service. Your right to privacy is important to us.

You can see our Privacy Policy https://www.ckhairextensions.com/privacy-policy/ to determine how we collect and use your personal information.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

(3)The Content & Frequency of our communication with you

·For automatically triggered email and SMS notifications.

For example: 

Your order confirmation;

Your address change confirmation;

Your payment confirmation;

Your order delivery confirmation;

The above list are closely related to your order. We strongly recommend that you do not unsubscribe. 

The frequency of these notifications is closely related to your interaction on our website. We cannot promise a certain amount of delivery.

 

(4)Cookies

Cookie is a small text file that is saved to and during subsequent visits, retrieved from, your computer or mobile device. CK hair uses cookies to enhance and simplify your visit. We do not use cookies to disclose information.

Persistent cookies are stored as a file on your computer or mobile device for a time period no longer than 24 months. 

Session cookies are stored temporarily and disappear when you close your browser. We use persistent cookies to store your shipping country and shopping bag unless you log in. 

You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under "Help" in your browser. You can choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device.